Call Recordings
AI voice calls and monitored field-officer calls, with transcripts, sentiment strip, outcomes and QA scorecards.
Connected minutes (period)
1,69,600
9.2%
Avg call duration
4.2m
AI-call resolution rate
88.5%
1.6%
Officer calls reviewed
14
Full QA scorecard
| ID | When | Type | Participants | Language | Min | Outcome | Compliance | QA |
|---|---|---|---|---|---|---|---|---|
| CALL-9500 | 7/5/2026, 10:36:46 AM | Officer ↔ farmer | Anil D. ↔ Ramesh Reddy Guntur | Hindi | 7 | Advisory delivered | pass | 68 |
| CALL-9499 | 7/5/2026, 8:50:42 AM | AI ↔ farmer | AI ↔ Ramesh Reddy Belagavi | Gujarati | 7.2 | Qualified lead | pass | — |
| CALL-9498 | 7/5/2026, 7:59:11 AM | AI ↔ farmer | AI ↔ Ganesh Rao Guntur | Marathi | 6.1 | Callback scheduled | warn | — |
| CALL-9497 | 7/5/2026, 7:11:51 AM | Officer ↔ farmer | Suresh N. ↔ Sarita Bose Nizamabad | Tamil | 2.7 | Advisory delivered | violation | 91 |
| CALL-9496 | 7/5/2026, 5:25:43 AM | AI ↔ farmer | AI ↔ Meera Iyer Warangal | Telugu | 2.7 | Complaint logged | warn | — |
| CALL-9495 | 7/5/2026, 1:19:55 AM | AI ↔ farmer | AI ↔ Vinod Patil Belagavi | Kannada | 6.2 | Callback scheduled | pass | — |
| CALL-9494 | 7/5/2026, 2:06:23 AM | Officer ↔ farmer | Suresh N. ↔ Ramesh Reddy Yavatmal | Gujarati | 1.5 | Callback scheduled | pass | 91 |
| CALL-9493 | 7/4/2026, 9:20:46 PM | AI ↔ farmer | AI ↔ Meera Iyer Belagavi | Marathi | 2.7 | Complaint logged | pass | — |
| CALL-9492 | 7/4/2026, 9:43:31 PM | AI ↔ farmer | AI ↔ Sarita Bose Bardhaman | Tamil | 5 | Qualified lead | pass | — |
| CALL-9491 | 7/4/2026, 6:35:40 PM | Officer ↔ farmer | Ramesh K. ↔ Kavita Yadav Nizamabad | Tamil | 0.9 | Qualified lead | pass | 71 |
| CALL-9490 | 7/4/2026, 3:05:04 PM | AI ↔ farmer | AI ↔ Sarita Bose Nizamabad | Hindi | 7.8 | Advisory delivered | warn | — |
| CALL-9489 | 7/4/2026, 12:59:37 PM | AI ↔ farmer | AI ↔ Ganesh Rao Guntur | Tamil | 2.9 | Callback scheduled | pass | — |
| CALL-9488 | 7/4/2026, 4:59:17 PM | Officer ↔ farmer | Priya M. ↔ Ganesh Rao Bardhaman | Gujarati | 1.7 | Advisory delivered | warn | 67 |
| CALL-9487 | 7/4/2026, 1:25:02 PM | AI ↔ farmer | AI ↔ Ganesh Rao Bardhaman | Bengali | 7.1 | Advisory delivered | pass | — |
| CALL-9486 | 7/4/2026, 6:20:00 PM | AI ↔ farmer | AI ↔ Vinod Patil Guntur | Punjabi | 2.6 | Qualified lead | pass | — |
| CALL-9485 | 7/4/2026, 6:35:08 PM | Officer ↔ farmer | Kavita R. ↔ Vinod Patil Nizamabad | Telugu | 3.9 | Not interested | warn | 92 |
| CALL-9484 | 7/4/2026, 12:21:27 PM | AI ↔ farmer | AI ↔ Sarita Bose Belagavi | Telugu | 6.7 | Qualified lead | warn | — |
| CALL-9483 | 7/4/2026, 1:54:51 PM | AI ↔ farmer | AI ↔ Vinod Patil Bardhaman | Tamil | 4.5 | Advisory delivered | pass | — |
| CALL-9482 | 7/4/2026, 1:02:02 PM | Officer ↔ farmer | Suresh N. ↔ Vinod Patil Nizamabad | Tamil | 2.7 | Callback scheduled | pass | 72 |
| CALL-9481 | 7/4/2026, 7:37:18 AM | AI ↔ farmer | AI ↔ Vinod Patil Bardhaman | Telugu | 6.5 | Complaint logged | pass | — |
| CALL-9480 | 7/4/2026, 7:05:52 AM | AI ↔ farmer | AI ↔ Ganesh Rao Warangal | Kannada | 4.2 | Not interested | pass | — |
| CALL-9479 | 7/3/2026, 7:57:06 PM | Officer ↔ farmer | Kavita R. ↔ Vinod Patil Bardhaman | Telugu | 5.4 | Qualified lead | violation | 80 |
| CALL-9478 | 7/4/2026, 6:53:59 AM | AI ↔ farmer | AI ↔ Vinod Patil Guntur | Bengali | 6 | Qualified lead | pass | — |
| CALL-9477 | 7/4/2026, 2:01:26 AM | AI ↔ farmer | AI ↔ Meera Iyer Nizamabad | Gujarati | 7.6 | Advisory delivered | warn | — |
| CALL-9476 | 7/3/2026, 1:13:45 PM | Officer ↔ farmer | Priya M. ↔ Ramesh Reddy Belagavi | Telugu | 8 | Qualified lead | warn | 66 |
| CALL-9475 | 7/4/2026, 12:03:49 AM | AI ↔ farmer | AI ↔ Ramesh Reddy Belagavi | Kannada | 3.5 | Complaint logged | pass | — |
| CALL-9474 | 7/3/2026, 12:30:55 PM | AI ↔ farmer | AI ↔ Ganesh Rao Nizamabad | Kannada | 2.9 | Not interested | pass | — |
| CALL-9473 | 7/4/2026, 12:28:27 AM | Officer ↔ farmer | Priya M. ↔ Ganesh Rao Bardhaman | Marathi | 5.5 | Callback scheduled | warn | 87 |
| CALL-9472 | 7/3/2026, 4:23:50 AM | AI ↔ farmer | AI ↔ Ramesh Reddy Nizamabad | Kannada | 6.5 | Not interested | pass | — |
| CALL-9471 | 7/4/2026, 1:02:53 AM | AI ↔ farmer | AI ↔ Vinod Patil Bardhaman | Marathi | 2.8 | Advisory delivered | pass | — |
| CALL-9470 | 7/4/2026, 2:12:58 AM | Officer ↔ farmer | Ramesh K. ↔ Vinod Patil Warangal | Telugu | 0.9 | Not interested | pass | 65 |
| CALL-9469 | 7/3/2026, 5:25:31 PM | AI ↔ farmer | AI ↔ Sarita Bose Yavatmal | Tamil | 2.1 | Advisory delivered | pass | — |
| CALL-9468 | 7/3/2026, 12:09:30 AM | AI ↔ farmer | AI ↔ Kavita Yadav Warangal | Marathi | 1.5 | Callback scheduled | pass | — |
| CALL-9467 | 7/3/2026, 5:47:23 AM | Officer ↔ farmer | Ramesh K. ↔ Sarita Bose Belagavi | Hindi | 1.5 | Complaint logged | pass | 82 |
| CALL-9466 | 7/3/2026, 6:33:11 PM | AI ↔ farmer | AI ↔ Meera Iyer Guntur | Hindi | 2.3 | Callback scheduled | pass | — |
| CALL-9465 | 7/3/2026, 5:39:48 AM | AI ↔ farmer | AI ↔ Meera Iyer Warangal | Marathi | 4 | Complaint logged | pass | — |
| CALL-9464 | 7/3/2026, 8:19:37 AM | Officer ↔ farmer | Anil D. ↔ Meera Iyer Bardhaman | Hindi | 7.4 | Callback scheduled | pass | 79 |
| CALL-9463 | 7/3/2026, 4:28:07 AM | AI ↔ farmer | AI ↔ Vinod Patil Bardhaman | Gujarati | 6.5 | Qualified lead | pass | — |
| CALL-9462 | 7/3/2026, 5:10:01 AM | AI ↔ farmer | AI ↔ Vinod Patil Bardhaman | Hindi | 1.1 | Complaint logged | pass | — |
| CALL-9461 | 7/3/2026, 2:17:38 PM | Officer ↔ farmer | Kavita R. ↔ Ramesh Reddy Nizamabad | Kannada | 1.5 | Advisory delivered | warn | 66 |