Call Recordings
AI voice calls and monitored field-officer calls, with transcripts, sentiment strip, outcomes and QA scorecards.
Connected minutes (period)
1,69,600
9.2%
Avg call duration
4.2m
AI-call resolution rate
88.5%
1.6%
Officer calls reviewed
14
Full QA scorecard
| ID | When | Type | Participants | Language | Min | Outcome | Compliance | QA |
|---|---|---|---|---|---|---|---|---|
| CALL-9500 | 10/31/2026, 1:39:38 PM | Officer ↔ farmer | Anil D. ↔ Ramesh Reddy Guntur | Hindi | 7 | Advisory delivered | pass | 68 |
| CALL-9499 | 10/31/2026, 11:53:34 AM | AI ↔ farmer | AI ↔ Ramesh Reddy Belagavi | Gujarati | 7.2 | Qualified lead | pass | — |
| CALL-9498 | 10/31/2026, 11:02:04 AM | AI ↔ farmer | AI ↔ Ganesh Rao Guntur | Marathi | 6.1 | Callback scheduled | warn | — |
| CALL-9497 | 10/31/2026, 10:14:43 AM | Officer ↔ farmer | Suresh N. ↔ Sarita Bose Nizamabad | Tamil | 2.7 | Advisory delivered | violation | 91 |
| CALL-9496 | 10/31/2026, 8:28:36 AM | AI ↔ farmer | AI ↔ Meera Iyer Warangal | Telugu | 2.7 | Complaint logged | warn | — |
| CALL-9495 | 10/31/2026, 4:22:47 AM | AI ↔ farmer | AI ↔ Vinod Patil Belagavi | Kannada | 6.2 | Callback scheduled | pass | — |
| CALL-9494 | 10/31/2026, 5:09:15 AM | Officer ↔ farmer | Suresh N. ↔ Ramesh Reddy Yavatmal | Gujarati | 1.5 | Callback scheduled | pass | 91 |
| CALL-9493 | 10/31/2026, 12:23:38 AM | AI ↔ farmer | AI ↔ Meera Iyer Belagavi | Marathi | 2.7 | Complaint logged | pass | — |
| CALL-9492 | 10/31/2026, 12:46:23 AM | AI ↔ farmer | AI ↔ Sarita Bose Bardhaman | Tamil | 5 | Qualified lead | pass | — |
| CALL-9491 | 10/30/2026, 9:38:33 PM | Officer ↔ farmer | Ramesh K. ↔ Kavita Yadav Nizamabad | Tamil | 0.9 | Qualified lead | pass | 71 |
| CALL-9490 | 10/30/2026, 6:07:56 PM | AI ↔ farmer | AI ↔ Sarita Bose Nizamabad | Hindi | 7.8 | Advisory delivered | warn | — |
| CALL-9489 | 10/30/2026, 4:02:29 PM | AI ↔ farmer | AI ↔ Ganesh Rao Guntur | Tamil | 2.9 | Callback scheduled | pass | — |
| CALL-9488 | 10/30/2026, 8:02:09 PM | Officer ↔ farmer | Priya M. ↔ Ganesh Rao Bardhaman | Gujarati | 1.7 | Advisory delivered | warn | 67 |
| CALL-9487 | 10/30/2026, 4:27:54 PM | AI ↔ farmer | AI ↔ Ganesh Rao Bardhaman | Bengali | 7.1 | Advisory delivered | pass | — |
| CALL-9486 | 10/30/2026, 9:22:53 PM | AI ↔ farmer | AI ↔ Vinod Patil Guntur | Punjabi | 2.6 | Qualified lead | pass | — |
| CALL-9485 | 10/30/2026, 9:38:00 PM | Officer ↔ farmer | Kavita R. ↔ Vinod Patil Nizamabad | Telugu | 3.9 | Not interested | warn | 92 |
| CALL-9484 | 10/30/2026, 3:24:19 PM | AI ↔ farmer | AI ↔ Sarita Bose Belagavi | Telugu | 6.7 | Qualified lead | warn | — |
| CALL-9483 | 10/30/2026, 4:57:43 PM | AI ↔ farmer | AI ↔ Vinod Patil Bardhaman | Tamil | 4.5 | Advisory delivered | pass | — |
| CALL-9482 | 10/30/2026, 4:04:55 PM | Officer ↔ farmer | Suresh N. ↔ Vinod Patil Nizamabad | Tamil | 2.7 | Callback scheduled | pass | 72 |
| CALL-9481 | 10/30/2026, 10:40:11 AM | AI ↔ farmer | AI ↔ Vinod Patil Bardhaman | Telugu | 6.5 | Complaint logged | pass | — |
| CALL-9480 | 10/30/2026, 10:08:45 AM | AI ↔ farmer | AI ↔ Ganesh Rao Warangal | Kannada | 4.2 | Not interested | pass | — |
| CALL-9479 | 10/29/2026, 10:59:58 PM | Officer ↔ farmer | Kavita R. ↔ Vinod Patil Bardhaman | Telugu | 5.4 | Qualified lead | violation | 80 |
| CALL-9478 | 10/30/2026, 9:56:52 AM | AI ↔ farmer | AI ↔ Vinod Patil Guntur | Bengali | 6 | Qualified lead | pass | — |
| CALL-9477 | 10/30/2026, 5:04:18 AM | AI ↔ farmer | AI ↔ Meera Iyer Nizamabad | Gujarati | 7.6 | Advisory delivered | warn | — |
| CALL-9476 | 10/29/2026, 4:16:37 PM | Officer ↔ farmer | Priya M. ↔ Ramesh Reddy Belagavi | Telugu | 8 | Qualified lead | warn | 66 |
| CALL-9475 | 10/30/2026, 3:06:41 AM | AI ↔ farmer | AI ↔ Ramesh Reddy Belagavi | Kannada | 3.5 | Complaint logged | pass | — |
| CALL-9474 | 10/29/2026, 3:33:47 PM | AI ↔ farmer | AI ↔ Ganesh Rao Nizamabad | Kannada | 2.9 | Not interested | pass | — |
| CALL-9473 | 10/30/2026, 3:31:19 AM | Officer ↔ farmer | Priya M. ↔ Ganesh Rao Bardhaman | Marathi | 5.5 | Callback scheduled | warn | 87 |
| CALL-9472 | 10/29/2026, 7:26:42 AM | AI ↔ farmer | AI ↔ Ramesh Reddy Nizamabad | Kannada | 6.5 | Not interested | pass | — |
| CALL-9471 | 10/30/2026, 4:05:45 AM | AI ↔ farmer | AI ↔ Vinod Patil Bardhaman | Marathi | 2.8 | Advisory delivered | pass | — |
| CALL-9470 | 10/30/2026, 5:15:51 AM | Officer ↔ farmer | Ramesh K. ↔ Vinod Patil Warangal | Telugu | 0.9 | Not interested | pass | 65 |
| CALL-9469 | 10/29/2026, 8:28:24 PM | AI ↔ farmer | AI ↔ Sarita Bose Yavatmal | Tamil | 2.1 | Advisory delivered | pass | — |
| CALL-9468 | 10/29/2026, 3:12:22 AM | AI ↔ farmer | AI ↔ Kavita Yadav Warangal | Marathi | 1.5 | Callback scheduled | pass | — |
| CALL-9467 | 10/29/2026, 8:50:15 AM | Officer ↔ farmer | Ramesh K. ↔ Sarita Bose Belagavi | Hindi | 1.5 | Complaint logged | pass | 82 |
| CALL-9466 | 10/29/2026, 9:36:04 PM | AI ↔ farmer | AI ↔ Meera Iyer Guntur | Hindi | 2.3 | Callback scheduled | pass | — |
| CALL-9465 | 10/29/2026, 8:42:40 AM | AI ↔ farmer | AI ↔ Meera Iyer Warangal | Marathi | 4 | Complaint logged | pass | — |
| CALL-9464 | 10/29/2026, 11:22:29 AM | Officer ↔ farmer | Anil D. ↔ Meera Iyer Bardhaman | Hindi | 7.4 | Callback scheduled | pass | 79 |
| CALL-9463 | 10/29/2026, 7:30:59 AM | AI ↔ farmer | AI ↔ Vinod Patil Bardhaman | Gujarati | 6.5 | Qualified lead | pass | — |
| CALL-9462 | 10/29/2026, 8:12:53 AM | AI ↔ farmer | AI ↔ Vinod Patil Bardhaman | Hindi | 1.1 | Complaint logged | pass | — |
| CALL-9461 | 10/29/2026, 5:20:30 PM | Officer ↔ farmer | Kavita R. ↔ Ramesh Reddy Nizamabad | Kannada | 1.5 | Advisory delivered | warn | 66 |